Effective Date: January 1, 2025
Last Updated: January 1, 2025

These Terms & Conditions of Use (the “Terms”) govern your access to and use of the websites, pages, and online services operated by River View Companies (together with its brands River View Residential, River View Design Studios, and River View Construction, “River View,” “we,” “us,” or “our”) (collectively, the “Website”), as well as your participation in our SMS/text messaging program and receipt of phone, email, or other communications (together with the Website, the “Services”).

PLEASE READ CAREFULLY: These Terms contain an arbitration agreement and a class action waiver that affect your rights. See Dispute Resolution below.

By visiting or using the Website, submitting information to us (including via forms, chat, or email), or participating in our SMS program, you agree to these Terms. If you do not agree, do not use the Services.

Company & Contact
River View Companies
101 North Main Street, Suite A,
Bel Air, MD 21014
Email: legal@riverview-companies.com

Our Privacy Policy explains how we collect, use, and share information and is incorporated into these Terms. By using the Services, you acknowledge you’ve read and agree to our Privacy Policy.

You represent that you (a) are at least 18 years old (or the age of majority in your jurisdiction) and (b) have the authority to enter into these Terms. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

You may use the Services only for lawful, personal, and internal business purposes. You agree not to:

• Violate  any law or regulation;
• Introduce viruses, malware, or harmful code;
• Attempt to gain unauthorized access to the Services or related systems;
• Overload, interfere with, or disrupt the Website’s operation;
• Harvest or attempt to collect personal information about others;
• Send spam or unsolicited mass communications;
• Upload or transmit content that is unlawful, defamatory, obscene, infringing,      harassing, or otherwise objectionable;
• Modify, reverse engineer, or create derivative works from the Services, except as      permitted by law.

We may suspend or terminate your access for any violation of these Terms.

If you submit, upload, or transmit content to us (e.g., inquiries, reviews, messages, or files) (“User Content”), you grant River View a nonexclusive, worldwide, royalty-free, sublicensable license to host, use, reproduce, display, perform, distribute, and create derivative works from such User Content for operating, improving, and promoting the Services. You represent you own or have rights to your User Content and that it does not infringe others’ rights.

The Services, including all text, images, graphics, logos, trademarks, service marks, designs, software, and other content (collectively, “River View Content”), are owned by River View or its licensors and are protected by intellectual property laws. Except as expressly permitted in these Terms, no rights are granted to you in River View Content. You may not use our names, logos, or marks without our prior written permission.

Content on the Website is for general informational purposes only. While we strive for accuracy, the Services may include errors, omissions, or outdated info. Nothing on the Services constitutes legal, financial, tax, engineering, architectural, or other professional advice. Decisions or actions based on the Services are at your sole risk.

Prices, promotions, and availability (where applicable) are subject to change without notice and may be subject to additional terms. The Services may reference or link to third-party websites, offers, or services; River View is not responsible for third-party content or practices, and accessing them is at your own risk.

With your consent, River View (and our vendors) may send SMS/MMS messages to the mobile number you provide. Messages may include service updates, appointment/maintenance communications, account/support messages, and marketing/promotional messages. Automated technology may be used. Consent is not a condition of purchase. Message and data rates may apply.

By enrolling, you represent that you: (a) are 18+; (b) are the owner or authorized user of the enrolled number; and (c) can incur messaging/data charges.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the email above. After you opt out, we may send a one-time confirmation message.

The SMS service may not be available at all times or in all areas and may be affected by your carrier, device, or network. We are not responsible for delays or failures in message delivery.

By using electronic forms, checkboxes, “Submit” buttons, or similar features, you agree to transact with us electronically, receive disclosures electronically, and sign documents electronically, to the extent permitted by law.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”TO THE FULLEST EXTENT PERMITTED BY LAW, RIVER VIEW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. We do not warrant the Services will be uninterrupted, secure, error-free, or free of harmful components.

TO THE FULLEST EXTENT PERMITTED BY LAW, RIVER VIEW AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, RIVER VIEW’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF $100OR THE AMOUNT YOU PAID TO RIVER VIEW FOR THE SERVICE AT ISSUE IN THE 3 MONTHS BEFORE THE CLAIM AROSE.

Some jurisdictions do not allow certain limitations; in those cases, the above limits apply to the maximum extent permitted.

You agree to defend, indemnify, and hold harmless River View and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or third-party rights.

PLEASE READ THIS SECTION CAREFULLY. It requires individual arbitration of most disputes and limits the manner in which you can seek relief.

You and River View agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) will be resolved by binding arbitration on an individual basis, except that you or River View may seek relief in small-claims court for disputes within its jurisdiction and either party may seek injunctive or equitable relief in court for intellectual property or data security matters.

This arbitration agreement is governed by the Federal Arbitration Act (FAA) and administered by the American Arbitration Association (AAA) under the Consumer Arbitration Rules then in effect. Unless we agree otherwise, the arbitration will be conducted in Harford County, Maryland (or remotely as permitted by AAA rules).

The arbitrator has exclusive authority to resolve arbitrability issues and will apply applicable law and these Terms. The arbitrator may award individual relief (including injunctive relief) but may not preside over any class, consolidated, collective, or representative proceeding.

YOU AND RIVER VIEW WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.If a court determines that applicable law precludes enforcement of the class-action waiver as to a particular claim, then that claim must be severed and brought in court—not in arbitration.

To begin arbitration, send a written notice describing the Dispute and requested relief to:
River View Companies – Legal
101 North Main Street, Suite A, Bel Air, MD 21014
We will pay filing/administrative fees as required by AAA rules or applicable law.

You must bring any Dispute within one (1) year after it arises, or it is permanently barred, to the maximum extent permitted by law.

This Section survives termination of these Terms and your use of the Services.

We may modify or discontinue all or part of the Services at any time. We may update these Terms from time to time. Material changes will be posted with an updated “Last Updated” date. Your continued use after changes become effective constitutes acceptance.

The Website may contain links to third-party websites and services. We do not endorse, control, or assume responsibility for third-party content, policies, or practices. You access third-party sites at your own risk and should review their terms and privacy policies.

The Services are controlled from the United States and may not be appropriate or available in other locations. You are responsible for compliance with local laws.

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason. Upon termination, Sections that by their nature should survive (including 4–7, 10–13, and 18–20) will survive.

If any provision is found unenforceable, it will be severed and the remaining provisions will remain in full force. Headings are for convenience only. Our failure to enforce a provision is not a waiver of our right to do so later.

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.

We will not be liable for any delay or failure to perform due to events beyond our reasonable control, including acts of God, labor disputes, power outages, network failures, or governmental actions.

These Terms (together with the Privacy Policy and any additional terms expressly incorporated by reference) constitute the entire agreement between you and River View regarding the Services and supersede all prior or contemporaneous understandings.